FAQ
Frequently Asked Questions (FAQ)
Welcome to the MYR Haven FAQ section your go-to guide for all things related to our baby products, orders, shipping, and more. We’ve answered some of the most common questions to help make your shopping experience smooth and worry-free.
1. What kind of products does MYR Haven sell?
MYR Haven offers a wide range of high-quality, practical, and stylish baby products — from everyday essentials like feeding accessories and baby clothing to nursery items and baby care must-haves. Each product is carefully chosen with your little one’s comfort, safety, and convenience in mind.
2. How long does shipping take?
Shipping typically takes between 2-5 business days, depending on your location. Once your order has been shipped, you’ll receive an email with a tracking link so you can follow your package’s journey.
3. What payment methods do you accept?
We accept all major debit and credit cards, PayPal, and secure payment gateways through Shopify to ensure your transactions are safe and convenient.
4. Can I return or exchange an item?
Yes! If you’re not completely satisfied with your purchase, you can request a return or exchange within days of receiving your order. Items must be unused, in their original packaging, and in the same condition as received.
(For more details, please see our full Return & Refund Policy.)
5. How do I care for the baby products I bought?
Each product comes with specific care instructions on the label or packaging. Follow those guidelines closely to keep your baby’s items clean, safe, and long-lasting.
6. Do you offer gift wrapping or baby shower options?
Yes, we do! You can choose gift wrapping at checkout, and we also offer custom baby gift bundles — perfect for baby showers or new parents.
7. Can I track my order?
Absolutely! Once your order has shipped, you’ll receive an email containing your tracking number and a link to track your delivery in real-time.
8. How can I contact MYR Haven?
You can reach our support team anytime via our Contact Us page or by emailing support@. We aim to respond to all inquiries within 24 hours.
9. Are MYR Haven products safe for newborns?
Yes, all MYR Haven products are made from non-toxic, baby-safe materials that meet international infant safety standards. Your baby’s well-being is our top priority.
10. Do you ship internationally?
Yes! MYR Haven ships worldwide. Shipping rates and delivery times vary depending on your country, and all costs will be displayed at checkout before placing your order.